Professional Cleaning Services in San Diego County, CA

At Cleanology®, we believe in building strong, lasting relationships with our clientele through open communication and trust. That is why we don't require long-term contracts, knowing that we must earn your continued patronage with each housekeeping referral.

We’re proud to offer a variety of quality house cleaning services at competitive prices. Each service is based on what works best for you. Whether for ongoing recurring services or for as-needed one-time cleanings, we’ll match your specific needs with the right cleaners to fit your budget and your schedule.

Of course, if you're happy with the results, please tell a friend!

When it comes to finding the most value from your housekeeping service, having a plan is key. 

To help ensure the time spent by the housekeeper is as efficient as possible, it is important to provide a list of your cleaning priorities to our office to share with them before each service. We also recommend picking up any clothing, toys, or other household items that don't need to be cleaned before they arrive. 

This proactive approach will help save you time and money while still ensuring the same high quality of services that Cleanology always strives to arrange for our clients. 

So don't forget - take a few minutes to get your home ready prior to your housekeeper's arrival!

At Cleanology, we understand the importance of safety and security. 

Before a professional housekeeper can register with Cleanology, they go through a detailed interview process followed by an extensive background search. This ensures that only the most experienced and trustworthy housekeepers are acceptable to register with Cleanology to provide services for our customers. 

The registration process covers:

• Legal status

• Criminal background records (both locally and nationwide)

• Social security number trace

• Sex registry search

• Housekeeping experience and reliability

DAMAGE: In the event of damage, contact the Cleanology office within 24 hours of the cleaning service so that we may notify the housekeepers of your concerns. 

While each housekeeper does their best to treat each home with the utmost care, in the event of any damage or breakage while they clean a home, all responsibility falls on the individual housekeeper. 

LOSS: If after a cleaning a client believes that an item is missing, it is important to first discuss the details with all residents of the property. If they are still convinced that there may have been theft, we strongly encourage our clients to contact their local police department to report this matter. Cleanology takes theft very seriously and in recognition of that, the Cleanology Client Protection Plan will cover up to $2,500 per incident, if a conviction follows.

As with any visitors or workers in your home, your homeowner or renter’s insurance policy may provide you with coverage for damage or theft.

It’s your choice. Because Cleanology prioritizes your convenience throughout the entire cleaning process, it can be a great opportunity to provide specific instructions to ensure the housekeepers understand your priorities, or to allow them access to certain areas of the home. 

For clients who are unable to be home when the cleaners arrive, you can also provide secure instructions by contacting our office in advance of the cleaning to coordinate access to your property so there will be no disruption to your service. 

While we want the housekeeping process to be as seamless as possible, if the housekeeper(s) are unable to access your home for a scheduled cleaning, you may be subject to a $150 lock-out fee.

Our Cancellation Policy is as follows: 

One time cleanings are subject to a $150 cancellation fee if the cleaning appointment is changed or cancelled less than 72 hours prior to the scheduled service date and time.

For recurring cleanings, we require a minimum of 24hr notice for any changes to your scheduled cleanings to avoid a $95 cancellation fee.

Lockout or No-Show Policy: It is the responsibility of the client to ensure timely access for the cleaning. If no one is available for entry, or no other access arrangements have been made, and the housekeepers are unable to enter the home, you will be subject to the cancellation fee noted above.