Professional Cleaning Services in San Diego, CA

At Cleanology®, we believe in building ongoing relationships with our clientele based on open communication and trust, which is why we don't require long-term contracts knowing that we must earn your continued patronage with each housekeeping referral.

We take great pride in arranging a wide range of quality house cleaning services at competitive rates. All services are provided according to the client’s choice – what works for the client works for the cleaners, whether you need a one-time as needed services or would like to schedule cleanings on an ongoing recurring basis.

Of course, if you're happy with the results, please tell a friend!

When it comes to finding the most value from your housekeeping service, having a plan is key. 

It's important to take time before each visit to provide a priority list that will help ensure the time spent by the housekeeper is as efficient as possible. 

Additionally, we recommend picking up any clothing, toys, or other household items that don't need to be cleaned before they arrive. This proactive approach will help save you time and money while still ensuring the same high quality of service that Cleanology always strives to provide our clients. 

So don't forget - take a few minutes to get your home ready prior to your housekeeper's arrival!

At Cleanology, we understand the importance of safety and security. 

Before a professional housekeeper can register with Cleanology, they go through a detailed interview process followed by an extensive background search. This ensures that only the most experienced and trustworthy housekeepers are acceptable to register with Cleanology to provide services for our customers.

The registration process covers:

·    Legal status

·    Criminal background records (both locally and nationwide)

·    Social security number trace

·    Sex registry search

·    Housekeeping experience and reliability

Although the referred domestic workers do their best to treat each home with the utmost care, in the event of any damage or breakage while they clean your home, all responsibility falls on the individual housekeeper.

As with any visitors or workers in your home, your homeowner or renter’s insurance policy may provide you with coverage for theft or damage.

If after a cleaning you believe that an item is missing, we think it is important to first discuss the situation with your family. If then you are still convinced that an item is truly gone and there may have been a theft, we strongly encourage our clients to contact their local police department to report this matter. Cleanology takes theft very seriously and in recognition of that, the Cleanology Client Protection Plan will cover up to $2,500 per incident if a conviction follows.

It’s your choice. Because Cleanology prioritizes your convenience and comfort throughout the entire cleaning process, it can be a great opportunity to provide specific instructions to make sure the housekeepers understand your priorities or to allow access to certain areas of the home.

For clients who are unable to be home when the cleaners arrive, you can also provide secure instructions to coordinate release of keys by contacting our office in advance over the phone or via electronic communication so there will be no disruption to your service. 

While we want the housekeeping process to be as seamless as possible, if the housekeeper(s) are unable to access your home for a scheduled cleaning, you may incur a $150 lock-out fee.

Our Cancellation Policy is as follows: 

One time cleanings are subject to a $150 cancellation fee if the cleaning appointment is changed or cancelled less than 72 hours prior to the scheduled service date and time.

For recurring cleanings, we require a minimum of 24hr notice for any changes to your scheduled cleanings to avoid a $95 cancellation fee.

Lockout or No-Show Policy: It is the responsibility of the client to ensure timely access for the cleaning. If no one is available for entry, or no other access arrangements have been made, and the housekeepers are unable to enter the home, you will be subject to the cancellation fee noted above.